Frequently Asked Questions

What is AT&T U-verse®?
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AT&T U-verse is next generation fiber optic technology provided over an IP platform. Data streams travel through fiber optic cables to your home so your TV and phone reception is sharp and clear. Your Internet connection is always on and download speeds remain high while cost stays low.

How does AT&T U-verse Voice work?
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It is voice communication driven by tomorrow’s technology. With this service, you can expect clear phone conversations. The standard plan comes with unlimited calling within the United States, Puerto Rico and Canada. Enjoy usage of a full list of calling features and advanced calling features. Traditional calling features include Anonymous Call Blocking, Call Blocking, Call Forwarding, Caller ID, Call Waiting, Exclusive Call Forwarding, and Three-Way Calling.

What are some of AT&T U-verse Voice advanced calling features?
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Advanced features include Busy Call Forwarding, Call Forwarding, Call History, Call Screening, Call Transfer, Caller ID Blocking, Click-to-Call, Directory Assistance Blocking, Do Not Disturb, International Call Blocking, Locate Me, No Answer Call Forwarding and Safe Call Forwarding.

How do you switch to AT&T U-verse Voice?
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Licensed AT&T technicians will make your switch to U-verse Voice effortless by providing you with a professional installation. In most cases, you will be able to keep your current telephone number. You can have up to two U-verse lines installed and you will probably be able to keep your same telephones and equipment. Enter your address in our search box to see if AT&T U-verse Voice service is available in your area.

What are some additional benefits of AT&T U-verse TV?
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Our current AT&T U-verse TV subscribers are most pleased to be able to record up to four programs simultaneously with Multiview channels and through use of your Total Home DVR. DVR functionality enables you to pause, rewind, and fast-forward recorded programs on four TVs in your house. You can also get up to 390 channels and sign up for HD service. See if you can get AT&T U-verse TV by entering your address in our search box now.

What is your fastest AT&T U-verse High Speed Internet plan?
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Currently, the fastest AT&T U-verse Internet plan is U-verse Max Turbo, with download speeds up to 24 Mbps. Be sure to enter your information in our search box to see if this plan is available in your area.

What do I get with AT&T U-verse High Speed Internet service?
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With your AT&T U-verse High Speed Internet service you will gain access to the nation’s largest Wi-Fi network, which will enable you to perform all of your favorite online activity at home or on the go. Your plan also includes AT&T Mail Plus for almost unlimited storage, email forwarding, 10 additional email accounts and more. You’ll enjoy a personal home page and customizable browser. Use your anti-virus protection and pop-up blocker to keep your personal information safe. Your AT&T U-verse High Speed Internet account also comes with a Firewall and SpamGuard.

How does my AT&T U-verse TV and Internet work together?
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The AT&T U-verse Residential Gateway links your U-verse TV and Internet together to allow you to access many additional features of U-verse technology. It’s a media fusion enabling you to access, share and overlap applications traditionally associated with just one service. You can display your digital photos on your TV screen, listen to your favorite music, and so much more. The Residential Gateway is Step 1 in taking your home’s entertainment up a few notches.

What are the benefits of bundling AT&T U-verse services?
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When you bundle AT&T U-verse services, you get the convenience and simplicity of just one bill each month. AT&T also provides seasonal promotional incentives and cash back for purchasing your services in a bundle. Also, when you bundle AT&T U-verse TV and Voice, you’ll receive additional features Call History and Click to Call. Access your call log on your TV screen and return missed calls with one click of your remote control. Add AT&T U-verse Internet and enjoy online call management.